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Before the Mother's day I went to the central Lush shop in Moscow… - For the UK Lushies [entries|archive|friends|userinfo]
For the UK Lushies

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[Mar. 29th, 2008|02:01 pm]
For the UK Lushies
lushcosmeticsuk
[wildwindwhisper]

Before the Mother's day I went to the central Lush shop in Moscow and bought there a face cream as a gift for my Mom. Of course, I laid the cheque aside, because I respected this firm. And of course, didn't examine what was inside the jar. When the gift was presented, we found out, that the cream had bad smell, colour and was covered with fungus. When I returned to the shop in order to change the cream, they said me, that best before date of the cream passed away, a tag with a price on it has an old price and in addition that the surface of the cream has a fingerprint. In other words, they accused me, that I bought the cream in other shop, in other time long before and used this cream. I'm in anger! Now I can't buy anything there, and do not advise to do it to anybody else.

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Comments:
From: (Anonymous)
2009-08-10 07:08 pm (UTC)

The Soap Cauldron

I have had a similar experience with Lush, thats why I now use The Soap Cauldron, they are an online company who make your product to order so that when you receive your goodies they remain fresh, they are better priced to, check them out at: www.thesoapcauldron.co.uk
Regards,
Lisa
(Reply) (Thread)
From: (Anonymous)
2009-11-17 02:50 pm (UTC)

Ofcourse!

Lush is famous for making fresh handmade products. Meaning all of their products have expire dates since they are all fresh and no conservatives have been added. You should have checked the date. I do think that they did not treat you well when you went back. Though, you want a cream you can put aside for years, buy a regular one, and not a fresh one like Lush's.
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